This position is responsible for Regional Management in the Quality Organization, reporting to the Sr. Director of Quality. The Senior Quality Engineering Manager provides leadership and development of a High Performance Team consisting of staff that includes other leaders to meet stakeholder expectations. Responsibility includes development and implementation of projects/initiatives to meet Enterprise and Quality Strategies. This role requires demonstrated working knowledge of Project Management, Process Improvement/Lean Sigma Principles, Audit and CAPA Tools and Techniques, Management Systems as well as Accreditation/Regulatory requirements.
*1. To maintain multiple accreditations as well as meet business requirements, establishes, develops and implements regional and global programs, quality policies, quality procedures, and performance controls; maintains UL Quality Management System to ensure compliance at the enterprise-wide level.
*2. To fulfill business and accreditation/regulatory requirements at a local, regional and global level across UL locations and schemes, ensures internal audits, corrective and preventive actions are performed and initiates process improvement initiatives based on Key Performance / Business Indicator performance and internal / external assessments results.
*3. To monitor regional business / quality performance and improvement, participates in management reviews and internal and external assessments; collaborates with regional and global stakeholders to ensure development and implementation of monitoring/measurement techniques, ensuring that performance and quality of services conform to established standards while enhancing customer satisfaction.
*4. To achieve measurable business results, increase consistency, and maintain integrity of UL operations, takes leadership in driving continuous improvement enterprise-wide by identifying and assuring implementation of process improvements.
*5. To fulfill Enterprise and Quality Strategy objectives/initiatives, leads teams for implementation and deployment of projects to successfully meet objectives/initiatives.
*6. To fulfill business and department objectives and results manages regional budget, schedules and personnel. Responsibly implements corporate policies, performance requirements as well as quality initiatives and plans.
*7. Read and follow the Underwriters Laboratories Code of Conduct, and follow all physical and digital security practices
*8. Performs other duties as directed
*ADA Essential Function (applies only to the U.S.)
CBS Role: C
CRITICAL BEHAVIORS FOR SUCCESS:
The Critical Behaviors for Success applicable to this job description’s CBS role are hereby incorporated by reference into this job description. Please refer to the CBS Brochure, available on the UL Net or contact your local Human Resources representative, for more information.
KNOWLEDGE, SKILLS AND ABILITIES: