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The Technology department of UL’s Identity Management Security (IMS) division is looking for a competent Technical Analyst Engineer to join our UL Self Test Platform team.
Our security and identity management expertise enable businesses to implement innovations that guarantee regulatory compliance, maintain customer trust and increase market access. As the leading safety and security authority, UL works with governments, industry associations, and businesses to rethink security. Globally, over 14,000 organizations rely on UL. Our marks appear on more than 22 billion products around the world.
Our team consists of a unique combination of engineers, scientists and hackers working on software and hardware, which is used to ensure the security and interoperability within the world of electronic transactions including the latest mobile payment solutions and modern transit payment systems.
Our tools, consisting of desktop, web-based and mobile software (and specialized hardware), are used by major payment industry players in order to test systems and devices such as data processing systems, mobile devices, point-of-sale terminals, ATMs and SIM cards.
In this role, you will report to the Global Operations Manager and focus on assisting customers to implement the latest payment technologies using UL’s test and validation platforms. Due to the high level of complexity in these system environments there is a need for strong analytical skills to pinpoint root causes of test issues reported by our customers. You act as the main technical problem solver in between customers, first line support teams, software engineering teams and the relevant external industry body. You will provide clarity in the dynamic context of global technology vendors who are completing their implementation projects using UL’s test and validation platforms.
You are an engineer with strong communication skills and with a solid understanding of the relevant technical product industry standards. You will work in close collaboration with the software engineering teams and the role includes using your technical knowledge and experience to expand our technical knowledge base on the platform, industry standards and test cases. Additionally, the position contributes to knowledge sharing and product improvement across product teams to enable our Tier 1 global customers to optimize their business.