• Human Factors Specialist

    Location NL-Utrecht
    Job ID
    # of Openings
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  • Overview

    Around the globe, UL works to help customers, purchasers and policymakers navigate market risk and complexity. UL builds trust in the safety, security and sustainability of products, organizations and supply chains – enabling smarter choices and better lives. Our robust suite of offerings includes testing, inspection, auditing, certification, marketing claim verification, training, advisory services and software solutions.

    In all that we do, we apply science and expertise to enable the responsible development, production, marketing and purchase of the goods, solutions and innovations of today and tomorrow. To learn more about us, visit UL.com.


    EMERGO by UL is a global Human Factors Engineering (HFE) consultancy with offices in Concord, MA; Northbrook, IL; Utrecht, The Netherlands; Cambridge UK and Tokyo, Japan. EMERGO by UL staff consists of over 60 human factors professionals with degrees in disciplines such as human factors, engineering, psychology, and industrial design.

    EMERGO by UL is an industry leader in providing user research, design support, usability testing, evaluation and human factors training services to its clients. Many leading medical device and health product manufacturers rely upon our services to produce safe and satisfying products. Our work involves the research, design, and evaluation of diagnostic and therapeutic devices as well as information management systems. Our research and design portfolio includes products and systems such as hemodialysis machines, glucose meters, insulin pumps, heart pumps, nerve stimulators, inhalers, defibrillators, X-ray systems, and multiple surgical tools. Our portfolio also includes non-medical products such as consumer products, automotive diagnostic tools, and software applications. 


    • Conducting usability testing, field research, individual interviews, and group interviews.
    • Reviewing deliverables and ensuring that they meet quality standards.
    • Analyzing quantitative and qualitative data to evaluate client user interface designs.
    • Delivering test results, conclusions, and opportunities for improvement to clients via presentations and written deliverables. 
    • Developing and reviewing documentation, including but not limited to usability test plans and reports, risk analyses, user profiles, task analyses, and Human Factors Engineering reports.
    • Providing project and client management support, including proposal generation, schedule adherence, and project-related decisions.
    • Researching and maintaining current knowledge of medical industry regulations and standards.


    • University Degree (Equivalent to Bachelor’s degree) in Human Factors Engineering or a related discipline.
    • Advanced degree in Human Factors Engineering preferred.
    • Ability to communicate and present effectively.
    • Ability to prioritize and multi-task in a fast-paced, collaborative work environment.

    We offer

    • A competitive salary and a bonus arrangement
    • An international, innovative and dynamic work environment
    • Personal development: a large range of trainings which enables you to develop your technical and soft skills
    • International career path opportunities in the future


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