• Learning & Development Manager

    Location SG-Singapore
    Job ID
    # of Openings
    Job Category
    Instructional Design/Training
  • Overview

    Other companies make products. We make a difference!


    Promoting safe living and working environments.  


    UL helps companies demonstrate safety, confirm compliance, enhance sustainability, manage transparency, deliver quality and performance, strengthen security, protect brand reputation, build workplace excellence, and advance societal wellbeing. Some of the services offered by UL include: inspection, advisory services, education and training, testing, auditing and analytics, certification software solutions, and marketing claim verification. We connect people to safer, more secure, more sustainable products, services, experiences and environments – enabling smarter choices and better lives.


    UL University exists to provide UL a competitive advantage through engaged people. We do this by supporting continuous improvement and process excellence, facilitating innovative interventions for leaders and teams, and by providing world class learning and development opportunities. We are dedicated to educating the people who empower trust. If you have a need, we are here to help.


    This is a new hiring based in Singapore who will lead ASEAN / APAC Learning and Development programs and projects.  He / She will manage in planning and implementing organization development interventions while collaborates with internal customers to gain knowledge of business direction, learning needs, and conducts or facilitates specific learning and development programs. The other  ASEAN learning and development function, including strategy, direction and initiatives. Identified candidates is responsible for creating and managing ASEAN organizational and training standards, expectations, budgets, resources and measurements that build employee competencies.



    • Identify the overall appropriate learning and organizational needs according to business direction and formulate and implement yearly learning and development plan.
    • Create and continuously improve the designs of different learning and development programs and effectively adapt it to deploy to achieve desired outcomes. Develop and facilitate post-training application with program stakeholders. Consult regularly with Senior Management.
    • Continuously evaluate training effectiveness and adjust program based on the objectives and evaluation. Coach ULU team members by providing advices and applying diverse approaches to help participants learn effectively.
    • Analyze the overall post training reports and develop actions based on the analysis.
    • Influence the HQ Learning Management System (LMS) team with constructive suggestions to ensure the effectiveness of the LMS locally.
    • Set the benchmark in evaluating instructor performance. Provide feedback and coaching to external consultants and in-house trainers.
    • Drive and set-up a solid in-house trainer/consultant management process. Build up strategic professional network and maintain relationships with external training vendors, universities and other relevant institutions.
    • Lead ASEAN/AP learning and development projects. Proactively communicate to key stakeholders and make proactive adaptation. Understand key control points of multi-level projects and manage risks to keep project on track. Provide professional advice and influence others. Manage and acquire budget and resources.
    • Facilitate leadership, management and a wide variety of training and workshops with appropriate and most effective channels such as classroom training, virtual instructor led training, etc. Adjust class according to participants’ needs and learning styles.
    • Driving digital learning / mobile learning to enhance learners digital learning experience in accordance of the ULU digital transformation strategy. Keep enhancing the digital learning experience.  
    • Coach ULU team members to improve knowledge and skills. Lead virtual project teams. Manage project team members’ performance.
    • Prioritize and plan the overall Organizational Design needs and resources. Design and deliver the project and change management strategies, processes and interventions that support the client’s needs. Work with client to create and sustain the desired OD outcome/impact.




    • University degree (Equivalent to a Bachelor’s degree) in Human Resources Administration, Training, Education, Organizational Development, Instructional Design, or a related field plus minimum 10 years professional level experience. Experience in a multi-national company preferred.
    • Detailed knowledge of training, organization development and learning practices. Experience with supervisory and management skills training
    • Experience in managing, leading and coaching virtual team performance.
    • Demonstrated ability to assess organizational needed, administer programs, and managing complex projects.
    • Excellent facilitation skills on supervisory and management training
    • Strong hands on person, experience in grasp the big picture, excellent execution with well thought plan
    • Strong proficiency in MS Word, Excel, Outlook and PowerPoint. Learning Management Systems and digital tools preferred.
    • Demonstrated excellent interpersonal skills and ability to work independently. Proficient in an additional ASEAN language will be an advantage
    • Experience in Organizational Design development and delivery preferred.
    • Proficient in both spoken and written English.


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