• Consumer Client Services Coordinator

    Location VN-Ho Chi Minh City
    Job ID
    # of Openings
    Job Category
  • Overview

    Other companies make products. We make a difference!  


    Promoting safe living and working environments.



    UL is a global independent safety science company with more than 120 years of expertise innovating safety solutions from the public adoption of electricity to new breakthroughs in areas such as sustainability, renewable energy, mobile payment security and nanotechnology. Dedicated to promoting safe living and working environments, UL helps safeguard people, products and places in important ways, facilitates trade and provides peace of mind. We connect people to safer, more secure, more sustainable products, services, experiences and environments – enabling smarter choices and better lives.

    UL helps companies demonstrate safety, confirm compliance, enhance sustainability, manage transparency, deliver quality and performance, strengthen security, protect brand reputation, build workplace excellence, and advance societal wellbeing. Some of the services offered by UL include: inspection, advisory services, education and training, testing, auditing and analytics, certification software solutions, and marketing claim verification.

    This position is based in our Vietnam office in Ho Chi Minh, in District 2, for our Customer Retail Services (CRS) team.
    This position conducts investigations for Consumer clients by assembling test setups, recording test data, conducting standardized tests, and assembling and disassembling products, materials and equipment for performance testing products. As instructed, examines basic customer samples and conducts basic laboratory tests.

    Find out more about our services and CRS team in the links below.





    • Builds and/or adapts basic setup and test equipment for performance of tests. Performs standardized tests using general laboratory equipment. Performs routine care of designated test equipment and work area. Operates computer terminal to extract/input readily available information and to use available software.
    • Reads and interprets results of tests. Prepares charts, graphs and reports to explain test results. Examines test samples, reads measuring instruments and reviews test data with supervisor. Reads and interprets blueprints, schematics, wiring diagrams and operational instructions.
    • Operates designated testing equipment as directed.
    • Receives instructions from and reports data to section heads, group leaders, engineers and other laboratory technician staff. Records observed or calculated data on appropriate data sheets.
    • Helps integrate continuous improvement concepts and techniques for lab site.
    • Performs other duties as directed.



    • Higher Secondary Education and one year of related experience
    • He/She should have experience in solutions sales to direct customers, be able to speak and converse in English and Vietnamese
    • Minimal business travel is required.



    • A competitive salary and benefits
    • Personal development: a large range of training which enables our staff to develop their technical and soft skills
    • Career opportunities via content specialization, job rotation or further hierarchical growth
    • An international, innovative and dynamic work environment
    • Grow and Achieve. Growth and development are part of our DNA. Experience from your first day our robust structures, quick decision making paths and corporate culture that encourages achievement based on trust.
    • Be as international as it gets by working with colleagues across different cultures and also get inspired and supported from senior colleagues and leaders. Your growth will be supported with targeted development from UL University, rewards and recognition programs, so that you can maximize your potential.


    LOOK AT WHAT WE CAN DO TOGETHER! You’ve learned about us – now we would like to learn more about you. Apply now on-line as we are eager to soon be able to welcome you in the TEAM


    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed

    Connect With Us!

    Not ready to apply? Connect with us for general consideration.