• User Experience Design Lead

    Location IN-KA-Bangalore
    Job ID
    # of Openings
    Job Category
    Information Technology
  • Responsibilities

    Under minimal supervision, leads the development of UL customer-facing applications,corporate applications, and portals. Ensures delivery of customized information, resources,and self-service applications to a global audience. Maintains UL intranet, extranets, andbusiness systems and plays a critical role in the design and implementation of new features.Supports project managers, developers, and business analysts with enhancing currentresources. Works with various technical information teams to understand technologylimitations and how implementation decisions impact user experience in terms of browsercompatibility, accessibility, internalization, usability and performance.


    • Provides service management leadership.
    • Leads the overall usability and functionality of applications, customer portals, and employee portals.
    • Develops CSS standards, UX strategy, recommendations across intranet and extranet environments encompassing portal frameworks, and incorporates RIA elements when prudent.
    • Gathers requirements by analyzing target audience, objectives, user needs, and business needs.
    • Develops user scenarios, navigational structures, sitemaps, user/task flows, and functional templates.
    • Designs and builds web pages using the latest technologies and products (such as HTML, CS2, JavaScript, ActionScript, Illustrator, Photoshop, Dreamweaver, Visio, XML, AJAX or XSLT).
    • Conducts usability testing, design reviews, style guideline development, and presentations on style standards and usability heuristics.
    • Designs applications and portals while adhering to existing brand and UX standards. Tests for cross-browser compatibility.
    • Uses knowledge of Section 508 accessibility compliance when applicable.
    • Assists development teams troubleshoot and fix UI problems.
    • Creates graphical prototypes to present concepts.
    • Collaborates with internal project teams to ensure that an explicit user experience is maintained throughout project execution.
    • Considers navigation and information architecture as it applies to solutions.
    • Creates user interface design within established architectural and product standards.
    • Identifies new projects and creates detailed project cost estimates, plans, and schedules.
    • Assists staff in web site maintenance, design, and development for existing sites and applications.
    • Guides content creators/publishers and developers in usability best practices and GUI standards.
    • Performs other duties as directed.


    University degree in HCI, Interaction Design, Industrial Design, or InformationTechnology or a related discipline plus general 5+ years of directly related experience.ITIL certification a plus.Good understanding of the (enterprise) software lifecycle and the role of UX/UI designthroughout the software life cycle.Evidence of continuing education in fields of usability and user-centered design.A background in Human Factors, User-Centered Design, Cognitive Psychology,Information Architecture, or a similar field.


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