• Senior Human Factors Specialist

    Location NL-Utrecht
    Job ID
    # of Openings
    Job Category
    Advisory / Consultancy
  • Overview

    As a global company with more than 120 years of expertise, UL works with customers and stakeholders to help them navigate market complexity. UL brings clarity and empowers trust to support the responsible development, production, marketing and purchase of the goods, solutions, and innovations of today and tomorrow. We connect people to safer, more secure, more sustainable products, services, experiences and environments – enabling smarter choices and better lives.


    UL-Wiklund is a global Human Factors Engineering (HFE) consultancy with offices in Concord, MA; Northbrook, IL; Utrecht, The Netherlands; Cambridge, United Kingdom; and Tokyo, Japan. UL-Wiklund's staff consists of over 40 human factors professionals with degrees in disciplines such as human factors, engineering, psychology, and industrial design.

    UL-Wiklund is an industry leader in providing user research, design support, usability testing, evaluation and human factors training services to its clients.


    Many leading medical device and health product manufacturers rely upon our services to produce safe and satisfying products. Our work involves the research, design, and evaluation of diagnostic and therapeutic devices as well as information management systems. Our research and design portfolio includes products and systems such as hemodialysis machines, glucose meters, insulin pumps, heart pumps, nerve stimulators, inhalers, defibrillators, X-ray systems, and multiple surgical tools. Our portfolio also includes non-medical products such as consumer products, automotive diagnostic tools, and software applications. 


    • Conducting usability testing, field research, individual interviews, and group interviews.
    • Reviewing deliverables and ensuring that they meet quality standards.
    • Analyzing quantitative and qualitative data to evaluate client user interface designs.
    • Delivering test results, conclusions, and opportunities for improvement to clients via presentations and written deliverables.
    • Developing and reviewing documentation, including but not limited to usability test plans and reports, risk analyses, user profiles, task analyses, and Human Factors Engineering reports.
    • Providing project and client management support, including proposal generation, schedule adherence, and project-related decisions. 
    • Researching and maintaining current knowledge of medical industry regulations and standards.


    • University Degree (Equivalent to Bachelor’s degree) in Human Factors Engineering or a related discipline plus generally 1-5 years of related experience.
    • Advanced degree in Human Factors Engineering preferred.
    • Ability to communicate and present effectively.
    • Ability to prioritize and multi-task in a fast-paced, collaborative work environment.

    We offer

    • A competitive salary and a bonus arrangement
    • An international, innovative and dynamic work environment
    • Personal development: a large range of training which enables you to develop your technical and soft skills
    • Career opportunities via content specialization, job rotation or hierarchical growth



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